Scenario Overview - Billing-Cycle Reconciliation and Settlement

This scenario helps billing operators review billing-cycle status, financial accounts, reconciliation exceptions, and settlement statements in a fixed order so that settlement is not completed before the data is ready and blocking differences are resolved.

Applicable Roles

• Platform Operators, billing operators, and financial reconciliation staff

Scenario Goals

• Keep the billing cycle, tenant, and business-line scope consistent.
• Reconcile monthly summaries, account transactions, and inspection results.
• Generate or confirm settlement statements only after blocking exceptions are resolved.
• Keep account adjustments justified and verify the affected data after completion.

Scenario Flow

Main path: Confirm the billing cycle -> Review today's tasks -> Reconcile accounts -> Resolve inspection exceptions -> Generate the settlement statement -> Adjust and verify when required

Stage	Key Result
1. Confirm scope	Billing cycle, tenant, customer, and business line are consistent
2. Reconcile data	Monthly summaries can be matched to financial-account transactions
3. Resolve exceptions	Unmatched transfers, missing revenue, and compensation tasks have conclusions
4. Complete settlement	Statement status, amount, and posting information can be verified

Before You Start

• Obtain permission to view financial operations.
• Identify the target billing cycle, tenant, customer, or business line.
• Prepare sanitized settlement IDs, transaction IDs, and exception records.
• Confirm approval requirements before generating statements, rebuilding data, running compensation, or adjusting accounts.

Recommended Reading Order

1. Review Monthly Overview and Today's Tasks.
2. Reconcile Financial Accounts and the Reconciliation Center.
3. Review or generate the settlement statement after blocking exceptions are cleared.
4. Adjust accounts only after the difference is understood, then verify all affected pages again.

Document Index

Document	Description
Billing-Cycle Reconciliation and Settlement Workflow	End-to-end steps from monthly review through settlement and adjustment verification
Reconciliation Center	Review reconciliation records and exception-handling operations

Completion Checklist

Purpose: These are the scenario exit criteria. Use them to confirm that the billing cycle has an observable and reviewable conclusion. Do not declare settlement complete while any item remains unmet.

Check	Pass Criteria
1	Monthly Overview, Financial Accounts, and Settlement Statements use the same billing cycle and tenant scope.
2	Blocking items in Today's Tasks are resolved or have an identified owner.
3	Reconciliation exceptions are resolved, waived, or assigned a follow-up plan.
4	Statement amount, status, and posting information can be explained by transactions and summaries.
5	Account adjustments have supporting evidence and affected data is verified afterward.