Scenario Overview - Observability and Troubleshooting

This scenario investigates throughput, latency, failure, queuing, and resource issues from model, tenant, and infrastructure views.

Applicable Roles

• Operator, Provider, and End User

Goals

• Establish impact and time range before choosing a monitoring view.
• Map an error to a request, model, workload, node, or device.
• Produce reviewable evidence without complete credentials.

Scenario Flow

Main path: Define the symptom and time → Locate the failing layer → Collect correlated evidence → Fix and retest

Stage	Key Result
1. Define the symptom	User, model, deployment, workload, and time range are recorded accurately
2. Locate the layer	The issue is assigned to calls, deployment, scheduling, node, device, or access
3. Collect evidence	Logs, events, monitoring, and configuration share one timeline
4. Fix and retest	The remediation is explicit and the original request or workload passes retest

Before You Start

• Prepare a redacted request, instance, or workload identifier.
• Define tenant, region, model, and time range.

Recommended Reading Order

1. Establish impact
2. Review call or workload state
3. Drill down to nodes and devices
4. Record evidence and retest

Document Index

Document	Description
Troubleshooting Workflow	Triage, investigation order, completion checks, and monitoring screenshot

Completion Checklist

Purpose: These are the scenario exit criteria. Use them to decide whether the outcome is observable and reviewable and whether you can continue to the next scenario. They do not repeat the procedure; if any item fails, return to the relevant feature guide and follow its troubleshooting section.

Check	Pass Criteria
1	The affected object, time range, and reproducible symptom are recorded.
2	Logs, events, monitoring, or configuration evidence identifies a specific layer and object.
3	After remediation or workaround, the original request or workload passes retest without repeated errors.