Financial Accounts

Document Information

Version: v1.0 Updated: 2026-07-10

Feature Overview

Item	Content
Applicable Role	Operations administrator
Navigation path	Billing > Finance Operations > Financial Accounts
Page route	/billing/admin/financial-accounts
Managed objects	Platform clearing account, platform revenue account, account balance, transactions, and transaction details

Financial Accounts is used to review platform clearing accounts, platform revenue accounts, balances, income, expense, available amount, and transactions. Billing operators use this page to confirm whether funds are in the expected account and continue to settlement, monthly overview, or reconciliation pages when amounts differ.

Beginner Explanation

Financial Accounts is the platform's fund ledger. It shows account balance, income, expense, available amount, and transactions for accounts such as Platform Clearing Account and Platform Revenue Account.

Settlement List is the statement pool and focuses on whether an tenant has a settlement record for a billing cycle. Financial Accounts focuses on where the money comes from, where it goes, and how much remains.

Terms Quick Reference

Term	Meaning	Handling tip
Platform Clearing Account	Temporary account for collecting and clearing transaction funds.	Verify inflow and clearing status before settlement.
Platform Revenue Account	Account for platform retained fee, service fee, commission, or other platform revenue.	Cross-check with Monthly Overview and settlement statements.
Account Balance	Current fund or credit balance displayed for the account.	Cross-check with income, expense, and transactions.
Transactions	Each income, expense, refund, or settlement-related fund change.	Start here when locating amount differences.
Last Update Time	Last refresh time of account data.	Avoid drawing conclusions from stale data.

Account Relationship Notes

Account type	Beginner view	Main use
Platform Clearing Account	Temporary transit ledger for collected funds	Review fund inflow, clearing, and pre-settlement status.
Platform Revenue Account	Final platform revenue ledger	Review retained fee, service fee, or revenue summary.
Transactions	Fund change records	Investigate income, expense, refund, and settlement differences.

Prerequisites

1. The current account can access Finance Operations > Financial Accounts.
2. The target platform account type has been confirmed, such as Platform Clearing Account or Platform Revenue Account.
3. Before reviewing transactions, the target billing cycle, tenant, transaction type, or transaction number has been confirmed.
4. Before investigating settlement differences, the settlement statement, monthly overview, or reconciliation scope has been confirmed.

Page Description

The page usually displays account name, account type, account balance, income, expense, available amount, last update time, and transaction entry. Billing operators can start from account cards, then open details or transactions to verify fund changes.

Area	Description
Account list	Shows platform clearing account, platform revenue account, and other financial accounts.
Account Balance	Shows current balance, available amount, income, and expense.
Details	Opens target account details and balance changes.
Transactions	Shows income, expense, refund, settlement, and other transactions under the selected account.
Last Update Time	Indicates whether account amount and transaction data have refreshed.

The following screenshot shows the platform clearing account view. It includes account overview, billing-cycle view, and transactions.

Where to Look

Your Goal	Start Here	Next Step
Confirm whether an account balance is correct	Account list	Review account income, expense, and balance.
Investigate a specific fund change	Transaction details	Filter by transaction time, type, or number.
Check a settlement amount	Settlement List	Compare settlement amounts with account transactions.
Check monthly revenue	Monthly Overview	Compare billing-period totals with account changes.
Locate a billing difference	Reconciliation Center	Investigate by billing period, tenant, or transaction type.

Main Operations

Use the following operations to review account information and transactions. Before adjustment, posting confirmation, clearing, or export, verify the target account, operation permission, and impact scope.

View Account List

1. Go to Billing > Finance Operations > Financial Accounts.
2. Review accounts such as Platform Clearing Account and Platform Revenue Account.
3. Check account balance, total income, total expense, available amount, and last update time.
4. If the list is empty, reset filters first, then confirm whether the current account has financial-account view permission.

View Platform Clearing Account

1. Go to Billing > Finance Operations > Financial Accounts.
2. Find Platform Clearing Account in the account list.
3. Review account balance, income, expense, available amount, and last update time.
4. To verify fund flow, click "Details" or the transaction entry for the account.
5. Compare with Monthly Overview, Settlement List, or Reconciliation Center to confirm that the clearing account amount matches the billing-cycle settlement status.

View Platform Revenue Account

1. Go to Billing > Finance Operations > Financial Accounts.
2. Find Platform Revenue Account in the account list.
3. Review account balance, income, expense, available amount, and last update time.
4. Focus on platform retained fee, self-operated revenue, or other platform revenue amounts.
5. Compare with Monthly Overview, Settlement Statement Details, and Financial Account transactions to confirm that revenue amount scopes are consistent.

Review total income, expenditure, and current balance in the Platform Revenue Account to confirm revenue calculation scope.

View Account Details

1. Select the target account in the account list.
2. Open account details.
3. Review basic account information, balance changes, income and expense summary, and transactions.
4. Record the last update time to avoid using stale data for reconciliation.

View Transactions

1. Open the target account details.
2. Filter by transaction time, transaction type, or transaction number.
3. Open transaction details.
4. Verify the amount, fund direction, related settlement statement, related order, or business source.
5. Before sharing transaction details in tickets or comments, desensitize the amount, tenant name, transaction number, and account information.

Troubleshoot Account Differences

1. Confirm the target account, billing cycle, tenant, and transaction type to avoid cross-scope comparison.
2. In Settlement List, compare the amount, tenant, billing cycle, and posting status.
3. In Monthly Overview, compare billing-cycle totals with account income and expenses.
4. If the difference remains unexplained, open Reconciliation Center and investigate by billing cycle, tenant, or transaction type.
5. Record only the desensitized account type, billing cycle, symptom, and update time. Do not record real amounts, accounts, or transaction numbers.

Symptom	Recommended Page	What to Check
The account amount does not match the settlement statement	Settlement List	Compare the amount, tenant, billing cycle, and posting status.
The monthly summary is incorrect	Monthly Overview	Compare billing-cycle totals with account income and expenses.
A billing difference cannot be explained	Reconciliation Center	Investigate by billing cycle, tenant, or transaction type.

Parameter Quick Reference

Field Name	Required	Field Type	Example	Description
Platform Clearing Account	System-generated	Account type	Platform Clearing Account	Used to review clearing balance, income, expense, and transactions.
Platform Revenue Account	System-generated	Account type	Platform Revenue Account	Used to review platform retained fee, self-operated revenue, and other platform revenue.
Account Balance	System-generated	Amount	12,345.67 credits	Current fund or credit balance displayed for the account.
Income	System-generated	Amount	10,000.00 credits	Inbound amount in the current selected scope.
Expense	System-generated	Amount	2,000.00 credits	Outbound amount in the current selected scope.
Available Amount	System-generated	Amount	8,000.00 credits	Amount available for later clearing, confirmation, or statistics.
Last Update Time	System-generated	Date and time	2026-07-08 10:00	Indicates whether account amount and transaction data have refreshed.
Details	System-generated	Operation entry	Details	Opens target account details and balance changes.
Transactions	System-generated	Operation entry	Transactions	Opens income, expense, refund, settlement, and other transactions for the selected account.
Transaction Time	No	Time range	2026-07-01 to 2026-07-31	Filters transactions within a specific time range.
Transaction Type	No	Enum	Income	Distinguishes income, expense, refund, settlement, and other transaction types.
Transaction Number	No	Text	TXN-202607080001	Locates a specific transaction record.
Tenant	No	Text	Example Tenant A	Locates account transactions or settlement differences by tenant.
Account Status	No	Enum	Normal	Indicates whether the account can be viewed, receive entries, or continue reconciliation.

Pitfalls

• Do not rely on one amount field alone for financial confirmation; cross-check transactions, bills, settlement statements, and reconciliation results.
• Do not repeat high-risk billing operations when the first attempt fails; check status and error details first.
• Remove sensitive customer, bank, contract, token, Key, or internal processing information before sharing screenshots or tickets.
• Financial account amounts are sensitive billing information. Screenshots and documents must be desensitized.
• Adjustment, posting confirmation, clearing, and export are high-risk actions. This page records view-only steps and does not guide real submission.
• Do not record real account IDs, customer names, tenant names, billing-cycle amounts, transaction numbers, internal transaction numbers, approval information, accounts, tokens, or keys.

Result Validation

Check Item	Success Signal	If Abnormal
Page access	The Finance Operations > Financial Accounts page opens and data loads normally.	Check role permissions and refresh the page.
Filter result	The list changes according to the selected filters.	Reset filters and search again.
Record detail	Details, status, amount, permission, or configuration values are visible.	Confirm the record scope and permissions.
Follow-up path	Related pages or dialogs can be opened from visible entries.	Return to the sidebar and enter the downstream page directly.

FAQ

The Account List Is Empty

Symptom: The Platform Clearing Account or Platform Revenue Account does not appear.

Possible cause: The current account lacks financial-account view permission, filters restrict the account scope, or the target tenant does not yet have a financial account.

Resolution: Clear the filters and search again. Confirm that the current account has billing-operations permission. If the list remains empty, ask the platform administrator to check tenant, account, and permission configuration.

The Account Balance Does Not Match the Settlement Amount

Symptom: The balance, income, or expense in Financial Accounts differs from the amount in Settlement List.

Possible cause: The pages use different billing periods, tenants, or transaction types. Settlement List uses a document view while Financial Accounts uses account transactions. Refunds, adjustments, clearing delays, or pending posting can also cause a difference.

Resolution: Confirm that billing period, tenant, and amount definition are consistent. Open Transactions and compare income, expense, refund, and settlement records. If the difference remains, continue in Settlement List and Reconciliation Center.

The Target Transaction Cannot Be Found

Symptom: The target transaction is absent from account details or Transactions.

Possible cause: The transaction time, type, number, or tenant filter does not match. The target transaction may not yet have generated an account entry, or synchronization may be delayed.

Resolution: Broaden the filters and search again. Use a transaction number or related order number for exact matching. If the record is still absent, check Monthly Overview, Settlement List, or Reconciliation Center to confirm whether it has entered the billing workflow.

The Account Amount Has Not Updated for a Long Time

Symptom: The account balance, income, expense, or last update time has not changed for a long period.

Possible cause: No new transaction exists in the current billing period, account synchronization is delayed, or an upstream clearing, settlement, or reconciliation task failed.

Resolution: Check the last update time and recent transactions. Confirm that the upstream transaction completed. If it completed but the account did not change, open Reconciliation Center and check for unmatched transactions or failed tasks.

Account Details Entry Is Unavailable

Symptom:

The account list is visible, but the target account details or transactions cannot be opened.

Possible causes:

• The current account has list-only permission.
• The target account status is abnormal or page data has not finished loading.

How to handle:

1. Refresh the account list and confirm the target account status.
2. Check whether the current account has permission for account details and transactions.
3. If the entry is still unavailable, provide authorized personnel with the desensitized account type, status, and update time.

Notes

• Billing amounts, settlements, balances, and customer information are sensitive. Desensitize them before sharing.
• Keep page routes, API fields, Key, AK/SK, License, and other product terms in their UI form.
• Do not record real account IDs, customer names, tenant names, billing-cycle amounts, transaction numbers, internal transaction numbers, approval information, accounts, tokens, or keys in the manual, screenshots, notes, or tickets.

Next Steps

1. Open Settlement List to check settlement documents.
2. Open Monthly Overview to review billing-period income, expense, and totals.
3. Open Reconciliation Center to investigate billing differences, unmatched transactions, or failed tasks.
4. After amounts are confirmed, deliver sanitized account information, transaction scope, and conclusions to Finance for confirmation or archiving.